FAQs

What is Holy Girl?

Holy Girl is a Fashion Brand and Blog that seeks to represent what it means to be a daughter of God. Our pieces, both apparel and written, are made for women who want to represent their faith both on the outside and the inside. Here you’ll find love letters from God and conversations around faith, culture, influence, identity, and fashion. Because Holy Girl is not an aesthetic, it’s a lifestyle.✨

Where do I read the blog and the love letters?

The blog lives on Substack at xoxoholygirl.substack.com. It's free — subscribe and new pieces land in your inbox. That's where the love letters from God go, alongside the conversations about faith, culture, influence, identity, and fashion.

Want the love letters in something you can hold and write in? That's the Love Letters from Abba collection.

And there's a playlist if you want something to put on while you read — a new song every Friday.

Do I have to be a Christian to wear it?

No. Come as you are, girl. If a shirt is what starts the conversation between you and God, that's more than fine with us — that's kind of the whole hope.

Who designs and makes Holy Girl pieces?

Every piece is designed in-house by our founder, Angelica Johnston — a trained fashion designer who has worked in the industry for years before building this.

Journals and accessories are packed by hand at our Boston HQ. Clothing is made by our partner manufacturers — pre-order pieces come to us first so they reach you in Holy Girl packaging, and everything else ships direct from the manufacturer.

What payment options do you accept?

All major credit and debit cards, plus Shop Pay, Apple Pay, Google Pay, and PayPal.

What currency do you charge in?

All prices are in USD.

How do I know my order was confirmed?

You'll get a confirmation email the moment your order goes through. If it isn't there in a few minutes, check your spam and promotions folders — then email us at info@holygirl.shop and we'll confirm it on our end.

How do I change or cancel an order?

Email info@holygirl.shop with your order number as soon as you can, and it depends what you ordered.

Journals, accessories, and pre-order pieces ship from us, so we can cancel or change anything right up until it goes out the door.

Other clothing is cut and sewn by our manufacturer, and once it's in production we can't pull it back. If we catch it before then, we'll cancel it.

Either way, if it's too late to stop it, we'll send you a return label once it lands. Just don't wear it, and keep the tags on.

Where do you ship orders from?

In-stock items — journals and accessories — ship from our Boston HQ, packed by hand.

Pre-order pieces come to us in Boston first and go out from here too, so they reach you in Holy Girl packaging instead of a factory mailer. Other made-to-order clothing ships from our partner manufacturers.

Do you ship internationally?

Not yet. Right now we ship within the United States only, including Puerto Rico, U.S. territories, and military addresses.

International is coming — we're working on it, with updates in 2027. If you're outside the U.S., get on the email list so you hear the second it opens.

How much does shipping cost?
  • Standard, 3–5 business days — free
  • Priority, 1–3 business days — $13.74
  • Express, 1–2 business days — $32.00

Priority and Express are available on in-stock items only, up to 5 lb. Made-to-order clothing has its own shipping rates set at checkout.

How long does it take for my order to ship?

In-stock items go out Monday through Friday, usually within one business day of your order. Order before 3:00pm ET with Priority or Express and it ships the same day.

Made-to-order clothing takes 8–14 business days from purchase to your door — that window covers production and transit together.

Why does clothing take longer than journals?

Because it doesn't exist yet when you order it. Clothing is made to order, which means nothing sits in a warehouse and nothing gets thrown away at the end of a season. The tradeoff is time — and it's a tradeoff we're choosing on purpose.

Can I rush a clothing order?

No. Faster shipping can't speed up production, so we don't offer rush on made-to-order pieces. If you need something for a specific date, order with room.

Do you deliver to PO boxes or military addresses?

Yes to both — PO boxes, APO, and FPO addresses all work. Choose Standard shipping for these.

When will I get tracking information?

Tracking is emailed to you as soon as your label prints. It can take up to 24 hours to start updating, so if it looks stuck at first, give it a day before you worry.

My package says "delivered" but I don't have it. What do I do?

Check your mailbox, porch, side door, and with anyone else at the address — carriers sometimes scan a package delivered a little early. Most packages turn up within 48 hours.

If it's been longer than that, email info@holygirl.shop with your order number and we'll open a claim with the carrier and take it from there.

What does it mean if an item is marked pre-order?

It means the piece hasn't been produced yet. You're reserving yours before we place the production run, which is exactly how we avoid over-making and how we know what to actually cut.

Every pre-order product page lists an estimated ship window. Your card is charged when you order, the same as anything else.

When will my pre-order ship?

On the estimated date listed on the product page. Those dates are estimates, not promises — production timelines can move for reasons outside our control, and if yours shifts we'll email you rather than let you wonder.

If your order has a pre-order item and an in-stock item in it, the whole order ships once everything is ready. Want the in-stock piece sooner? Place it as a separate order.

Can I cancel or change a pre-order?

Yes. Email info@holygirl.shop with your order number any time before it ships and we'll cancel or change it. Being in production doesn't lock you in — pre-orders come to our Boston HQ first, so there's a real window here.

Already shipped? Not a problem either. Send it back unworn with the tags on and we'll email you a return label.

What is required to make a return?

You have 30 days from the day your item arrives to request a return. The piece needs to be unworn and unused, with tags on, in its original packaging, and you'll need your receipt or proof of purchase.

Email info@holygirl.shop to start it and we'll send you a return label and instructions. Once we've received and inspected it, approved refunds go back to your original payment method within 10 business days — your bank may take a few days on top of that.

How do I exchange something?

Email info@holygirl.shop with your order number and what you'd like instead. Exchanges follow the same 30-day window and condition rules as returns.

What can't be returned?

Sale items, gift cards, custom or personalized products, and personal care items are final sale. If you're unsure whether something qualifies, ask us before you order and we'll tell you straight.

My item arrived damaged, defective, or wrong. What now?

Email us right away at info@holygirl.shop with your order number and a photo. We'll make it right — this one isn't a negotiation, it's our mistake to fix.

How do I know what size to order?

Every product page has a size guide with real measurements — chest, length, shoulder, sleeve — in both inches and centimeters. Measure a piece you already own and love, and match it to the chart. That's more reliable than guessing from a letter.

Our baby tees are cut fitted on purpose. If you want a relaxed or layered look, size up.

Still stuck between two sizes? Email info@holygirl.shop and tell us your usual size and how you like things to fit. We'd rather help you get it right the first time than process a return.

How should I care for my pieces?

Wash cold, inside out, with like colors. Hang dry or tumble low. No bleach, and don't iron directly over any print or embroidery. Care instructions specific to each piece are on its tag.

Will sold out pieces come back?

Sometimes. We make in small runs on purpose, so some pieces are gone for good and some come back. Join the waitlist on the product page and you'll be first to know if yours returns.

Do you do collabs, wholesale, or press?

Wholesale and press — yes, and we love those emails. Send yours to info@holygirl.shop with a little about you and what you have in mind.

Collabs are on hold for now while we focus on what's coming next. When they open back up, it'll go out on Instagram and to the newsletter first — so that's where to be if you want in.